Acting quickly in the face of potential emergency? (The non-chicken kind.) Our score? EPIC FAIL.

I have outlined the protocol for using the LIFE  SAVING  GLUCAGON three times now.  It's not complicated.  I started with Gene tonight and said : "So.  Gene.  You know the protocol for the glucagon, right?  To which Gene replied:  "Huh?  Oh.... you mean your shot thing?  Yeah."  Then to prove himself he turned around and opened the WRONG drawer and dug around before saying: "Uh... wasn't it in HERE?  (Giggle)".  Gene - FAIL.
Then I asked Gus.  He promptly opened the correct drawer and quickly located the bright red box containing the shot.  Then (just as I was feeling the love) he grumbled:  "Except I can't open it"  And I said: "It should just pop right out" (referring to the little syringe).  To which Gus answered: "No.  I mean I can't get this red box open".  Gus - FAIL.
Obviously Trent would not let me down so I sought comfort from my rock.  Trent nodded assuredly and said: "Well.  FIRST we call 911".  Me:  "FOR  FUCK  SAKE!!  DID you NOT read the paperwork I gave you?  It CLEARLY  states: DO  NOT  CALL  911  FIRST!!  FIRST  ADMINISTER  SHOT - THEN call 911.  (It's even in BOLD TYPE and CAPITALIZED.)  Trent - FAIL. 
Tomorrow I will check Neil, Bay and Mike.  Then I will try to insure that I never have another low blood sugar episode.  JEEEEZE.